At Canrts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.canrts.com), purchase our canvas products, or interact with us. By using our site or services, you agree to this Privacy Policy. If you have questions, contact us via our contact form or DM us on Instagram (@CanvasCrafters).
1. Information We Collect
We collect information to provide you with a seamless shopping experience and improve our services. The types of information we collect include:
- Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We collect data such as your IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent) through cookies and similar technologies.
- Communication Data: Information you provide when you contact us via our contact form, Instagram DMs (@CanvasCrafters), or other channels.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and handling returns or refunds.
- Communicate with you about your orders, promotions, or customer service inquiries.
- Improve our website, products, and services by analyzing user behavior and preferences.
- Send marketing emails or promotions (you can opt out at any time).
- Prevent fraud and ensure the security of our website and transactions.
- Comply with legal obligations, such as tax or customs requirements for international orders (e.g., to Pakistan).
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Trusted third parties like DHL, FedEx, local carriers, and payment processors (e.g., PayPal) to process orders, ship products, and handle payments securely.
- Business Partners: For wholesale or bulk order inquiries, we may share relevant details with partners to provide quotes or fulfill orders.
- Legal Authorities: If required by law or to protect our rights, we may disclose information to comply with legal processes or respond to government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
- Cookies: We use cookies to enhance your browsing experience, track site usage, and remember your preferences (e.g., cart items). You can manage cookie preferences through your browser settings.
- Analytics: We use tools like Google Analytics to analyze site traffic and user behavior. These tools may collect anonymized data about your interactions with our site.
- Advertising: We may use third-party advertising services to display relevant ads. These services may use cookies to track your browsing activity across other sites.
5. Data Security
- We use SSL encryption to secure your data during transmission (e.g., during checkout).
- We implement industry-standard measures to protect your information, but no system is 100% secure. You share information at your own risk.
- If you create an account, you are responsible for keeping your login credentials confidential.
6. Your Data Rights
Depending on your location (e.g., Pakistan or other regions), you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to legal or operational requirements.
- Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies.
- Restriction: Limit how we use your data in certain cases.
To exercise these rights, contact us via our contact form or DM @CanvasCrafters on Instagram. We’ll respond within 30 days.
7. International Data Transfers
- As we operate globally with warehouses worldwide, your data may be transferred to and processed in countries outside your own, including the United States. These transfers comply with applicable data protection laws.
- For customers in Pakistan, note that international shipping may require sharing your data with customs authorities or carriers like DHL or FedEx.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., PayPal, Instagram). We are not responsible for the privacy practices or content of these sites. Review their policies before sharing information.
9. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us immediately to have it removed.
10. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., order processing, customer support) or as required by law. For example, we may keep order details for tax purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised. Continued use of our site after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions or concerns about this Privacy Policy, reach us via:
- Instagram: @CanvasCrafters
- Contact Form: Available on our website
- Response Time: We aim to respond within 24–48 hours.
Last Updated: August 17, 2025
Thank you for trusting Canrts with your information. Let’s keep the creative vibes flowing!